1. Customer Order Cancellation
You may cancel your order free of charge at any time prior to item dispatch. To cancel an order, please contact our support team immediately with your Order Number.
2. Cancellation After Dispatch
If your order has already been handed over to our shipping courier, it cannot be cancelled in transit. Once delivered, you may initiate a return under our Return & Refund Policy.
3. Store-Initiated Cancellations
We reserve the right to cancel orders due to stock unavailabilities, pricing discrepancies, unverified address details, or flagged fraudulent transactions. Any charged amounts will be fully refunded immediately.